Egypt Social Insurance Website: How to Use It and What Does It Offer?

Egypt Social Insurance Website: How to Use It and What Does It Offer?

If you are an employee, employer, or insured person and wish to check your contributions or pension online, the Egypt social insurance website is the official portal operated by the National Organization for Social Insurance (NOSI). The following is a focused explanation of what the website offers, how to access it, and how to obtain its most important services.

Quick Answer

The official address of the Egypt social insurance website is nosi.gov.eg, operated by the National Organization for Social Insurance (NOSI), with a separate e-services portal at e.nosi.gov.eg. The website allows you to check your social insurance contributions and service periods, claim a pension, claim a lump-sum compensation, update personal data, and submit employer forms (Forms 1, 2, and 6). Registration requires your national ID number, a valid insurance number, and a mobile phone number registered in your name.

What Does the Website Actually Offer?

The website is not merely an informational interface — it is a full services portal.

For the insured person (employee), you can check:

• Contribution periods registered in your name across successive employers.
• The insurable wage on which your pension is calculated.
• The status of a pension claim or lump-sum compensation claim.
• Electronic disbursement of insurance entitlements via Egypt Post or a bank account.

For the employer, services include electronic registration of the establishment, adding workers (Form 1), terminating their service (Form 6), paying contributions, and obtaining clearance certificates. These services have become mandatory electronically for establishments under decisions issued by NOSI in implementation of the Social Insurance and Pensions Law No. 148 of 2019.

For heirs, it is possible to submit a survivors' pension disbursement request and track its status without visiting the insurance office at every step.

Always keep your request number after any electronic transaction. Without it, proving the date of submission later is a genuine headache.

How to Retrieve Your Insurance Number and Log In

The first login is the step where most people stumble.

You need:

1. Your national ID number consisting of 14 digits.
2. Your insurance number, found on an old Form 6 or on your insurance card. If you do not know it, search for it on the Egypt social insurance website using the "Insurance Number Inquiry" service by entering your national ID number only.
3. A mobile phone number registered in your name to receive the activation code (OTP). Important note: if the SIM card is registered to another person, the verification process will usually fail.
4. A working email address to receive status notifications.

After entering your details and receiving the activation code, you create a password and access the services dashboard. If you encounter a "Data Does Not Match" message, there is most likely a discrepancy between your civil registry records and your old insurance file — in which case you must visit the insurance office responsible for your last employer to update the record manually. The self-service portal cannot resolve this issue.

For detailed pension services, refer to the Social Insurance and Pensions Law in Egypt within the legislation database.

Checking Your Egypt Social Insurance Contributions and Pension

This is the most requested service on the portal.

To check a pension, log in to the services portal, select "Pension Inquiry," and enter your national ID number and pension number. The monthly pension amount, the disbursement channel (Post or bank), and the date of the last paid instalment are displayed. You can also print an electronically sealed pension certificate recognised by official bodies and banks under the provisions of the Electronic Signature Law No. 15 of 2004.

The social insurance contributions inquiry displays a detailed statement showing employer names, the start and end dates of each period, and the insurable wage. Review this statement carefully. Any missing period means a lower pension at retirement, and claiming proof of an old period years later is not straightforward — it requires payslips, employer certificates, and sometimes a judgment from the Labour Court.

Warning: If you find an unregistered period of employment, submit a settlement request immediately through the website or by visiting the insurance office. The limitation period on certain insurance claims may cause you to forfeit part of your entitlement.

Calculating Social Insurance Contributions for the Private Sector in Egypt

Many people look for a way to calculate Egypt's social insurance contributions for the private sector before accepting a job or when reviewing their payslip.

Under Law No. 148 of 2019, the monthly contribution is calculated on the total insurable wage subject to contributions (within the minimum and maximum thresholds announced annually by NOSI). The current basic rates for the private sector are:

• Employee's share: 11% of the insurable wage.
• Employer's share: 18.75% of the insurable wage.
• Total: 29.75% paid monthly to NOSI.

A work injury rate borne solely by the employer is added. The portal provides an approximate calculator within the employer services section, and you can also build the estimate manually by multiplying the insurable wage by the applicable rate. Note that the maximum insurable wage is raised annually, and the figure that was current two years ago no longer applies today.

Where Is the Heliopolis (Misr El Gedida) Social Insurance Office and What Is NOSI's Hotline?

Despite the digitisation of most services, in-person attendance is still sometimes necessary — particularly for correcting data or proving old service periods.

The Heliopolis (Misr El Gedida) social insurance office is located in the First/Second District area (the administrative apparatus of the Heliopolis region) and is responsible for establishments and insured persons whose workplace or residence falls within that area. The exact address and opening hours are published on the "NOSI Offices" page at nosi.gov.eg — check before visiting, as some offices have been relocated.

For telephone contact, the unified Egypt social insurance hotline is 16670 (NOSI's call centre). It handles general inquiries, the status of disbursement requests, and office hours. It is not used for formal grievances — those must be submitted in writing.

If you are a new employer, it is useful to review employer insurance obligations before hiring your first employee.

When Do You Still Need to Visit the Insurance Office Despite the Website?

The website is excellent, but it does not resolve everything. You will need to attend in person in cases such as:

• Correcting fundamental data (name, date of birth, national ID number) that does not match across records.
• Proving old service periods that pre-date the digitisation of records.
• Pension disbursement requests in special circumstances (disability, death from a work injury) that require medical committees.
• Filing a grievance against a decision rejecting disbursement or disputing an insurable wage assessment.

If your administrative grievance is rejected, the next step is to apply to the competent Labour Court in accordance with the Civil Procedure Law, and you may need to consult a lawyer specialising in insurance disputes.