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Does Egyptian Law Protect Defective Products?

Last updated 7/5/20260 viewsProvisional

Articles 3, 19, and 20 require suppliers to meet safety standards, maintain product quality during the warranty period, and report defects to the CPA within seven days.

Yes, you are well protected. Under Article 3 of the Egyptian Consumer Protection Law, all suppliers are legally obligated to comply with health, safety, and quality standards, and to guarantee that their products conform to Egyptian standard specifications. This duty exists regardless of whether the product was locally made or imported.

Article 20 further requires that the supplier guarantee the quality and safety of the product throughout the entire warranty period and ensure it matches the specifications that were agreed upon at the time of purchase. If a product turns out to be defective or dangerous, the supplier cannot simply disclaim responsibility during the warranty window.

Critically, Article 19 places a strict obligation on the supplier: if they discover or become aware of any defect in a product, they must report it to the Consumer Protection Agency (CPA) within seven days. If the defect poses a risk to health or safety, they must take immediate corrective action. As a consumer, if you discover a defect, you should notify the supplier in writing immediately and keep a record. If the supplier is unresponsive or refuses to address the issue, escalate your complaint to the CPA. For serious safety hazards, you may also have grounds for compensation.

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This is general legal information, not legal advice. For advice on your specific situation, consult a lawyer licensed in Egypt.

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Does Egyptian Law Protect Defective Products? | egyptlaw.ai