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Consumer Rights

Can you return products for refunds in Egypt?

Last updated 7/13/20260 viewsProvisional

Under Article 17, you have an unconditional right to return any product and receive a full refund within 14 days of receiving it, no questions asked.

Yes, Egyptian consumer law gives you a strong right to return products even if you simply change your mind. Under Article 17 of the Egyptian Consumer Protection Law (Law No. 181 of 2018), you have the right to replace or return a commodity and receive a full cash refund within 14 days of receiving it, without needing to give any reason and without paying any additional fees or expenses.

This is a meaningful protection for expats who may buy something and later find a better deal elsewhere or simply decide they don't want it. The law places the obligation on the supplier, not you, to make this process straightforward. Under Article 18, suppliers are also required to clearly display information about your replacement and return rights — so if a shop claims it has a 'no refund' policy, that policy cannot legally override your 14-day statutory right.

Practical tip: Always keep your invoice or receipt, as this proves the date of purchase and the product's specifications. If a supplier refuses your return within the 14-day window without a valid legal reason, you can file a complaint with the Consumer Protection Agency (CPA) of Egypt.

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This is general legal information, not legal advice. For advice on your specific situation, consult a lawyer licensed in Egypt.

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Can you return products for refunds in Egypt? | egyptlaw.ai