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Consumer Rights

Am I entitled to a receipt or invoice when shopping in Egypt?

Last updated 7/5/20260 viewsProvisional

Article 10 legally requires all suppliers in Egypt to issue you an invoice with key transaction details for every purchase.

Yes, suppliers in Egypt are legally required to provide you with an invoice for every transaction. Article 10 of the Egyptian Consumer Protection Law states that the supplier must give you an invoice confirming the transaction, which must include the seller's tax registration number, the date of the contract, a description of the product, the price, and other key details.

If a supplier refuses to give you an invoice, Article 11 protects you by allowing you to prove the details of your purchase — including product specifications and contract terms — through any available means of evidence. This is particularly useful for expats in disputes over product quality or price.

Always ask for an invoice, especially for higher-value purchases. It serves as your primary proof of the transaction, supports any return or warranty claim, and is essential if you need to file a complaint with the Consumer Protection Agency (CPA). If a supplier provides an invoice with false or misleading information, this is a separate violation under Article 5.

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This is general legal information, not legal advice. For advice on your specific situation, consult a lawyer licensed in Egypt.

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